The Web-Based Interview

After I filled out my Application, I got an e-mail in less than 30 minutes telling me to take the Web-Based Interview (WBI) within the next 5 days of that e-mail. The WBI is an evaluation to see if you are the kind of person Disney would consider hiring. There are several different types of questions, so I went ahead and explained the types of questions I remembered answering below. If you are currently a Disney cast member (employee), you don’t have to take the WBI. The e-mail you get will give you a number to call for instructions.

***At the end of the Web-Based Interview, you will be informed about whether or not you will continue in the interview process.***

Here are the types of questions I remember answering…However, take note that  these examples are paraphrased and not word-for-word questions from the actual WBI.

The Multiple Choice Questions

This is self-explanatory. Read the question and answer what you think is the best answer. Here is an example of what one of the questions might look like:

How would you describe your energy level?

·      I have less energy than most people.

·      I have the same energy as most people.

·      I have no energy.

·      I have more energy than most people.

The “Strongly Disagree-to-Strongly Agree” Rating Questions

This means you will be given a simple “opinion” statement and then you will “rate” how much you agree with that statement by choosing one of the following rankings; strongly disagree, disagree, neutral, agree, strongly agree. HINT: I heard that people who choose “neutral” a lot don’t go onto the next part of the process. My guess is that Disney wants cast members to have strong integrity and convictions so that they know you can preform at their high and “magical” standards. I think I chose “neutral” twice maybe, but I didn’t dare do it for more than that. Here are some great examples of the kind of statements you may have to rank:

The guest is always right.

It bothers me when I see someone that is unhappy.

I am the most dependable person I know.

The “Most worried I won’t like about the program-to-Most excited part about the program” Rating Questions

This is very similar to the “Strongly Disagree-to-Strongly Agree” rating questions. Instead, you will have to answer with one of the following rankings; 1, 2, 3, 4, or 5 (with 1 being “Most worried I won’t like about the program” and 5 being “Most excited part about the program”). Here are some great examples of the kind of statements you may have to rank:

The number of hours I will have to work.

The different people I will meet in this program.

Managing my own money and finances.

 General Tips for Answering Questions

Mentally understand what it's going to take to do this program, and answer the questions in a way that reflects the BEST of you. Make sure you can give them a reason for why they should pick you over the thousands of other candidates based on the answers you give them. This program is going to be a lot of very hard work with long days and frustrations like any other job. Don’t be one of those people that don’t answer the questions honestly at all and then a month into the program leave because “it’s not for you.” If it’s not for you – DON’T APPLY. There are hundreds, if not, thousands of people that would have loved to be in your place. They just couldn’t do the program because you had what could have been their spot in the program.

Specific tips:

•      Take it as soon as you can, and make sure you have plenty of time to take it. However, it shouldn’t take more than about 40 minutes to complete. It is timed, but don’t get so flustered about being quick that you end up misreading or misunderstanding a question.
•       Find a quiet space to take the interview. You won’t need to record your voice or videotape anything, but you will want to take this web-based interview in a location where you won’t get distracted.
•      Make sure you have a good internet connection and power source. You don’t want your internet to suddenly go down while taking this web-based interview. You also don’t want your laptop to die on you and cause the computer to shut down.
•      Go with your “gut” feeling. Like I mentioned above, you can’t take forever answering these questions, so I strongly suggest honestly picking the answer your “gut” tells you to and then move onto the next question.

I hope I don’t make the WBI sound scary and stressful. Ultimately, it made me feel confident that I would be perfect for whatever Disney might throw at me during the Program in Walt Disney World. Knowing this stuff helped me get through the WBI, so I hope it helps you too. Have a magical day!